Diane Chadwick-Jones
EP
92

The Dangers of Safety Incentives with Diane Chadwick-Jones

This week on Safety Labs by Safety Products Global: Diane Chadwick-Jones. Safety incentives are meant to encourage safer work, but Diane argues they often do the opposite. Drawing on years of research and experience at BP, she explains how linking pay to injury rates can suppress reporting, reinforce unhelpful beliefs and limit learning. She shares alternative approaches that support transparency, trust and long-term safety improvement.

In This Episode

In this episode, Mary Conquest speaks with Diane Chadwick-Jones, a former BP safety leader and long-time researcher whose work has shaped how organizations think about safety incentives.

Diane explains why linking pay and bonuses to injury rates often creates unintended consequences, including suppressed reporting and reduced learning. Drawing on years of internal and external research, she shows how incentives can reinforce belief systems that feel right but undermine safety in practice.

She shares how BP and other high-hazard organizations have moved away from injury-based bonuses, what replaced them and why peer recognition, transparency and supportive leadership matter more than annual rewards.

This conversation offers EHS professionals practical insight into influencing senior leaders, changing belief systems over time and building conditions where people feel safe to speak up about problems before they escalate.

Transcript

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