Lessons from Healthcare Safety Management

In this episode, Mary Conquest speaks with Dr. Anne Lyren, the Chief Medical and Strategy Officer for the Children's Hospitals Solutions for Patient Safety (SPS Network) - a pediatric healthcare safety collective of over 150 hospitals across North America.

Anne discusses the challenges of improving worker safety alongside patient care, sharing her organization’s inspiring evolution from safety standardization to systemic learning.

She explains why employee safety was harder to improve than patient safety in this complex workplace environment with many competing priorities, and reveals how they were eventually able to make meaningful progress.

Understanding worker adaptation and addressing workplace culture were both key changes of approach, and Anne shares many more practical strategies and tactics to help EHS professionals improve workplace safety at their organizations.